Privacy Policy:
Activation Date: 16 February 2023
1. Introduction:
This Privacy Policy document aims to clarify the information collected by UGO ATHENS regarding you, which may be used for your direct or indirect identification as an individual (“Personal Data”).
Information that cannot identify you is not considered Personal Data and is not included in this Privacy Policy.
Our company is committed to protecting the privacy and personal information of our customers. This Privacy Policy describes how we collect, use, disclose, and protect your Personal Data.
Our website is not intended for minors, and therefore, we do not knowingly collect Personal Data from such individuals.
2. Information we collect:
Our company may collect Personal Data provided by you during the car rental process, which may include, but is not limited to:
- personal information (full name, residential address, contact telephone number, driver’s license details, passport and ID details, credit/debit card information provided when making a reservation or renting a car),
- rental information,
- sensitive data (health status following an accident,)
- information from other sources, such as credit bureaus or government authorities, for verification or fraud prevention purposes.
3. Use of Personal Data:
We may use your Personal Data to provide car rental services, including:
- billing and financial transactions,
- insurance coverage matters.
We may use your Personal Data for marketing purposes (sending offers or newsletters).
We may use your Personal Data in customer satisfaction surveys via email and SMS, as defined by applicable laws.
You always have the right to unsubscribe from receiving such messages by following the unsubscribe link found in each email message.
Refusal to consent to this Privacy Policy may result in us being unable to provide the requested rental services.
4. Disclosure of Personal Data:
We may share your Personal Data with third-party partners necessary for the smooth provision of our services.
Your personal information will not be sold, rented, or disclosed to third parties for marketing purposes without your explicit consent.
5. Data Retention:
We retain customer information for as long as necessary for the purpose for which it was collected or as permitted or required by you or by law.
6. Your Rights:
You have the right to access, review, or update the personal data we use about you. You have the right to request correction or object to certain processing activities.
To exercise your rights or if you have any questions or concerns about privacy, please contact us at contact@ugoathens.com.
7. Changes to the Privacy Policy:
The company reserves the right to modify this Privacy Policy from time to time. Any changes will be effective from the moment we publish the revised policy on our website.
We encourage you to periodically review this Privacy Policy for updates or changes.
8. Contact:
If you have any questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us at gdpr@ugoathens.com.
By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Attica, February 16, 2023